◆ Warm tips:
1. Please be sure to fill in the accurate receiving information, before receiving the goods, please keep the phone open, so that the delivery personnel can contact you in time when the delivery, so as not to delay the receiving time.
2. Because the address you fill in is unknown, the phone is not stopped or turned off, etc., the package is not delivered in time, please contact the logistics company to collect the package, and the freight generated by the return of the goods to the place of shipment is borne by you personally.
3. Default express/logistics: Yunda, EMS, warehouse according to different regions to choose the appropriate express, if you need to specify express or logistics, please contact customer service.
 
◆ Express delivery:
Under normal circumstances, delivery within 24 hours after the order, delivery within 3-5 days (except statutory holidays).
 
◆ Return and exchange process:
If there are quality problems or misdelivery, you can contact customer service within 48 hours after receiving the goods, we will deal with it in time.
1: Please contact the seller Wangwang first to confirm whether it meets the conditions of return and exchange (it is recommended that you can take photos of the received goods and keep them)
2: Send back the goods and be sure to keep the express receipt, the postage needs to be paid in advance by the buyer (the seller refuses to collect the freight)
In order to ensure that your return/exchange process is smooth, please be sure to include the order number and contact information along with the package
 
Return and exchange fee description:
If it is a product quality problem or misdelivery or omission, the resulting postage will be borne by the seller, and the postage needs to be paid in advance by the buyer (the seller refuses to collect the freight).
The seller shall check and confirm the goods within 2 working days after receiving the goods and deal with the issues of return and exchange and postage.
 
Special instructions for non-refundable goods (please confirm with the merchant before applying for a return or exchange) :
The outer packaging has been removed and cannot be restored, affecting the secondary sales (except quality problems)
Damage caused by intentional damage or force majeure.